Tower Hamlets Support Services

CQC ID: 1-120345683

REQUIRES_ATTENTION

Provider Information

Provider Name

Custom Name

Tower Hamlets Day Care Centre

Registration Name

Tower Hamlets Support Services Limited

Parent CQC ID

1-120345683

Registered Locality

Tower Hamlets

Companies House Reference

TH567890

Location

Address

89 Canary Wharf Road

City/Town

Tower Hamlets

County

Greater London

Postcode

E14 5AB

Service & Support

Service Types

Primary Support Reason

Commissioned Service

Disabled

Contract Details

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Provider Returns

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Contact Information

James Taylor

PRIMARY

james.taylor@thsupport.co.uk

020 7234 5678

Role: Provider Gateway

Maria Garcia

maria.garcia@thsupport.co.uk

020 7234 5679

Role: Provider Returns

Internal Notes

Caroline White

20/01/2025 at 11:30

Provider requires urgent attention due to staffing issues and recent complaints. Improvement plan requested and monitoring increased to weekly reviews.

Andrew Thompson

22/01/2025 at 15:15

Meeting held with provider management. Action plan agreed with 30-day timeline for addressing staffing concerns and service quality issues.

Sarah Mitchell

24/01/2025 at 10:00

Follow-up inspection scheduled for next week. Provider has recruited 3 new staff members and implemented new quality monitoring procedures.